Frequently Asked Questions
About TiPSY
What comes in a TiPSY press-on nail set?
Each set includes 10 press-on nails in your chosen size, plus a prep kit with 2 sheets of sticky tabs, 2 alcohol pads, a mini file, a mini buffer, a plastic stick, and a wooden stick.
How do I apply and remove the press-ons?
We recommend using the sticky tabs included in your prep kit for a effortless and comfortable application. Please follow our detailed application and removal guide to ensure the best fit and maintain the longevity of your press-on nails as well as the condition of your natural nails.
Are TiPSY press-on nails reusable?
Yes! All TiPSY press-on nails are handcrafted with high-quality salon materials and are designed to be reusable with proper care. We recommend following the application and removal guide, and maintenance instructions to get the most wear out of each set."
How long do the press-on nails last?
Press-ons applied with our sticky tabs typically last 2 to 4 days, depending on your activities and how well they're applied. They're perfect for short-term wear or special occasions and are easy to remove without damaging your natural nails.
What sizes are available?
We offer standard sizes in Extra Small, Small, Medium and Large. For the best fit, we also offer a custom sizing service.
Do you accept custom design requests?
Yes, we do plan to offer custom design requests, but the service is not available just yet. Stay tuned — it’s coming soon!
Shipping, Return and Exchange
How long is the production time?
Each set is made to order. Standard production time is 3-5 working days, while custom orders may require extra time for design process and an additional 3-5 days for production once the design is confirmed.
Do you ship internationally?
Yes, in addition to the UK, we ship to the follow countries:
Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Taiwan, and United States.
Shipping times and fees vary depending on location and will be calculated at checkout.
Can I return or exchange my order?
We accept returns or exchanges only if the item is unopened and in its original condition. Custom orders and used items are not eligible for return due to hygiene reasons. Please review our Return & Exchange Policy for full details.
What if my order arrives damaged or incorrect?
Please contact us within 48 hours of receiving your order with clear photos and a description of the issue. We’ll do our best to resolve it quickly, whether through a replacement or refund.